Privacy Policy

This Privacy Policy describes how jil88 ("jil88," "we," "us," or "our"), operating the online gaming platform at jil88.club, collects, uses, stores, discloses, and protects the personal information of its registered players and website visitors. This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

By registering an account on jil88, making a deposit, or using any feature of jil88.club, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform and contact us to request account closure.

1. Introduction

1.1 jil88 takes the privacy of its players seriously. The personal information you provide when registering and using jil88 is essential to operating a safe, compliant, and legally accountable online gaming platform under the regulatory supervision of the Philippine Amusement and Gaming Corporation (PAGCOR).

1.2 This Policy applies to all personal data collected through jil88.club, the jil88 mobile web interface, jil88 customer support channels (live chat and email), and any promotional campaigns conducted by jil88. It applies to all registered players and to anonymous visitors browsing the Platform.

2. Data Controller

2.1 The data controller responsible for your personal information is jil88, the operator of jil88.club. As a PAGCOR-regulated operator, jil88 has a designated Data Protection Officer (DPO) responsible for ensuring compliance with RA 10173 and NPC regulations.

2.2 For data privacy inquiries, correction requests, or formal complaints, you may contact the jil88 DPO via the support channels listed in Section 14 of this Policy.

3. Personal Data We Collect

jil88 collects the following categories of personal data:

Category	Examples
Identity Data	Full legal name, date of birth, gender, government-issued ID number (passport, driver's licence, PhilSys ID, SSS)
Contact Data	Philippine mobile number (+63), email address, residential address
Financial Data	GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history, deposit and withdrawal records
Account Data	Username, encrypted password hash, account balance, bonus status, betting history, session logs
Technical Data	IP address, device type, browser type, operating system, geolocation data (city/region level), session timestamps
Communications Data	Live chat transcripts, support emails, complaint records
Marketing Data	Promotional opt-in status, communication preferences, bonus redemption history

jil88 does not collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, or biometric data) unless specifically required for regulatory compliance purposes and disclosed to you at the time of collection.

4. How We Collect Personal Data

4.1 Direct Collection. Most personal data is provided directly by you when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or participate in a promotion.

4.2 Automated Collection. Technical data is collected automatically when you browse jil88.club, including through cookies, server logs, and similar tracking technologies. See Section 10 for details on cookies.

4.3 Third-Party Sources. jil88 may receive data from payment processors (e.g., GCash, PayMaya) to verify transaction details, and from third-party identity verification providers engaged to assist with Know-Your-Customer (KYC) compliance. In such cases, jil88 ensures that data sharing arrangements comply with RA 10173.

5. Purposes and Legal Basis for Processing

jil88 processes your personal data for the following purposes, each supported by a lawful basis under RA 10173:

• Account registration and identity verification — Necessary for the performance of the gaming services contract and compliance with PAGCOR KYC requirements;
• Processing deposits and withdrawals — Necessary for performance of contract and anti-money laundering (AML) compliance under the Anti-Money Laundering Act (AMLA);
• Responsible gaming monitoring — Legitimate interest and regulatory obligation to detect problem gambling patterns and enforce self-exclusion;
• Fraud prevention and security — Legitimate interest to protect the integrity of the Platform and the security of player accounts;
• Regulatory compliance — Legal obligation to cooperate with PAGCOR, the AMLC, and the NPC;
• Marketing communications — Consent-based, where you have opted in to receive promotional offers from jil88. You may withdraw consent at any time via your account settings or by contacting support;
• Customer support — Legitimate interest to resolve disputes and maintain service quality;
• Platform improvement and analytics — Legitimate interest to improve the jil88 product and user experience using aggregated, de-identified data where possible.

6. Disclosure of Personal Data

6.1 jil88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

6.2 jil88 may disclose your personal data to the following categories of recipients, only to the extent necessary and subject to appropriate data protection agreements:

• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank) — to process transactions;
• Identity verification providers — to conduct KYC checks as required by PAGCOR;
• PAGCOR and other gaming regulators — as required by jil88's operating licence;
• Anti-Money Laundering Council (AMLC) — where required by the AMLA and its implementing regulations;
• National Privacy Commission (NPC) — in response to lawful orders or investigations;
• Law enforcement authorities — in response to valid court orders, subpoenas, or legal process under Philippine law;
• Technology and infrastructure providers — cloud hosting, cybersecurity, and platform service vendors who process data on jil88's behalf under strict data processing agreements.

6.3 In the event of a merger, acquisition, or sale of jil88's business or assets, your personal data may be transferred to the acquiring entity, subject to the same level of data protection obligations described in this Policy.

7. International Data Transfers

7.1 jil88 primarily processes personal data within the Philippines. Where data is transferred to third-party service providers operating outside the Philippines (for example, cloud infrastructure providers), jil88 ensures that such transfers comply with NPC rules on cross-border data flows and that adequate safeguards are in place, including contractual clauses that impose equivalent data protection standards.

8. Data Retention

8.1 jil88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal retention requirements.

• Active accounts: Data is retained for the duration of the account relationship;
• Closed accounts: Identity, financial, and transaction records are retained for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements;
• Self-excluded players: Exclusion records are retained for the duration of the exclusion period and for a period thereafter to prevent re-registration in violation of the exclusion;
• Technical and log data: Server and access logs are retained for a maximum of 12 months unless required for an ongoing investigation or legal proceeding.

8.2 When personal data is no longer required, jil88 will securely destroy, delete, or de-identify it in accordance with NPC-approved disposal methods.

9. Security Measures

9.1 jil88 implements technical and organizational security measures appropriate to the risk level of the personal data it processes, including:

• SSL/TLS encryption for all data transmitted between your browser and jil88.club;
• Encryption of stored sensitive data fields, including password hashes and financial account references;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of the Platform;
• 24/7 security operations monitoring for unauthorized access attempts;
• Two-factor authentication available for all player accounts.

9.2 In the event of a personal data breach that is likely to result in harm to affected players, jil88 will notify the NPC within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular 16-03.

10. Cookies and Tracking Technologies

10.1 jil88.club uses cookies and similar technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant promotional content to opted-in players.

10.2 The following categories of cookies are used on jil88.club:

• Strictly necessary cookies: Required for the Platform to function, including session authentication and security tokens. These cannot be disabled without rendering the Platform inoperable;
• Functional cookies: Store your language preferences, login state, and UI customizations;
• Analytics cookies: Collect aggregated, anonymized data on how players navigate jil88.club, used to improve the user experience;
• Marketing cookies: Used to deliver relevant promotional content to players who have opted in to marketing communications. These are not shared with third-party advertisers.

10.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the Platform. Analytics and marketing cookies may be disabled without affecting core Platform functionality.

11. Your Data Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jil88:

• Right to be informed — to be notified of what personal data jil88 collects and how it is used;
• Right of access — to request a copy of the personal data jil88 holds about you;
• Right to rectification — to request correction of inaccurate or outdated personal data;
• Right to erasure or blocking — to request deletion of personal data that is no longer necessary for the purposes it was collected, subject to legal retention obligations;
• Right to object — to object to processing of your personal data for direct marketing or on grounds relating to your particular situation;
• Right to data portability — to receive your personal data in a structured, machine-readable format;
• Right to lodge a complaint — to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, contact jil88 support as specified in Section 14. jil88 will respond to data rights requests within 15 calendar days of receipt. Requests may require identity verification before processing.

12. Children's and Minors' Privacy

12.1 jil88 does not knowingly collect personal data from individuals under the age of 21. The Platform is strictly for adults aged 21 and above as required by PAGCOR regulations. If jil88 becomes aware that personal data has been collected from an individual below the required age, that data will be deleted and the associated account suspended immediately.

12.2 If you are a parent or guardian and believe a minor has registered on jil88, please contact jil88 support immediately via live chat or email.

13. Amendments to This Policy

13.1 jil88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, jil88 will notify registered players via their registered email address and by posting a notice on jil88.club at least seven (7) days before the changes take effect.

13.2 Continued use of the Platform after the effective date of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not accept the changes, you may request account closure in accordance with the Terms and Conditions.

14. Contact and Complaints

For data privacy inquiries, requests to exercise your data rights, or formal complaints regarding jil88's handling of your personal data, please contact the jil88 Data Protection Officer:

• Live Chat: Available 24/7 via the chat widget on jil88.club
• Email: [email protected]

If you are not satisfied with jil88's response to your complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines through the NPC's established complaint procedures.